Your privacy is important to us at Nenogbest Pet Store. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
1. Information We Collect
We may collect the following information when you visit or shop with us:
• Name, shipping address, and contact details
• Payment information (processed securely via third-party providers)
• Order history and preferences
• Device and browser data (via cookies)
2. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Send order confirmations and updates
• Respond to your customer service requests
• Improve our store and user experience
• Send promotional emails (only with your consent)
3. Sharing Your Information
We do not sell or rent your information. We only share your data with trusted third parties necessary to:
• Process payments (e.g. Shopify, PayPal)
• Ship orders (e.g. USPS, FedEx)
• Improve site analytics and marketing (e.g. Google Analytics, Meta)
4. Cookies
We use cookies to enhance your shopping experience, remember your preferences, and track store performance. You can choose to disable cookies in your browser settings.
5. Your Rights
You can request to view, update, or delete your personal data at any time by contacting us. If you subscribe to our email list, you can unsubscribe at any time.
6. Security
We take your privacy seriously and use secure technologies to protect your information. All payments are processed through encrypted connections via trusted platforms.
7. Children’s Privacy
Our store is not intended for children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have questions about this policy, please contact us at:
📧 support@nenogbest.com
